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To blog or not to blog…

Monday, November 10th, 2008

I’m seeing conflicting reports. There was the article I read recently from Wired that said if you haven’t started a blog, forget it. Blogging is passe. Now, it’s all about Twitter and Facebook.
A couple of weeks ago, both Ragan and Melcrum were all about blogging. Even CEO blogging. Based on the experience I’m having with two [...]

Blogging without RSS – recipe for non-involvement

Tuesday, October 28th, 2008

We have finally tested the necessity for RSS feeds with blogging in a client project. Didn’t set out to test this particular aspect. We said from the start that RSS feeds would be crucial. That is the accepted thinking in the blogosphere. No RSS feed, no attention. People cannot be expected to remember to go [...]

Employees are smart about blogging

Monday, October 20th, 2008

We don’t give them enough credit. In the process of helping two senior executives launch a blog, I’ve been reminded how truly smart and insightful employees are. 
Executives often express concern about how employees might behave on a blog. This is sometimes reason alone for never going there. Generally speaking, employees manage their behavior on internal [...]

Re-framing change in the employee mind

Thursday, October 9th, 2008

Can we just stop talking about change as though there is an end? As though, if we can just get through this current change, everything will settle down?
It won’t happen. We know that intuitively. We might wish for change to halt and give us a break, but does it ever? Have you noticed that everything [...]

Colleagues who step up

Monday, October 6th, 2008

With the 2008 IABC Southern Region Conference over, the entire volunteer team is taking a breath. It was, by all accounts, a huge success. Great feedback on the vast majority of speakers, great feedback on the conference experience. Attendees seemed to enjoy being there and left with considerable value.
During the opening reception Sunday night I [...]

Where’s the desire to develop?

Monday, September 22nd, 2008

When did we become so entitlement oriented that we won’t pursue any professional development unless our employer pays for it? As chair of the 2008 IABC Southern Region Conference, I can’t tell you how many conversations I’ve had of late with people who say they aren’t coming, can’t afford it because “my employer won’t pay.”
Why [...]

The role of print in helping users of new software

Friday, September 19th, 2008

Recently, while working on a client project, the planned desk reference was called into question. Should we print it? This one deserves some brief background.
The users are executives who are launching a blog. Most in the group are very technically savvy, but let’s face it, don’t we all grab for the print when we’re on [...]

Words are power – pick them wisely

Monday, September 8th, 2008

Just when I needed a great new example for a client about how powerful words can be. Along comes the valiant effort by a handful of parents in our school district to get the school calendar under control. 
Our children started school this year on Aug. 12. The reason for the early start is the addition [...]

Alone and ambiguous

Friday, September 5th, 2008

You gotta love Les Potter. Check out his recent post on working alone as a sole proprietor. This is one of the two questions I get asked most often by people considering going out on their own. I’ve been at it for nearly as long as Les.
So, question one is how do you stand the [...]

Controlling our communication devices

Wednesday, August 20th, 2008

Last night I sat on the plane next to a fellow from one of the railroads. He’d been to computer training for the railroad’s procurement software. He was marveling at all the amazing technology devices and tools available. His wife wants an integrated phone so she can keep track of the kids’ schedules.
“But it just [...]

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