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Archive for June, 2009

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How connected we are

Tuesday, June 30th, 2009

I just finished presenting a webinar with NewsGator. Before the Q&A was done I had several e-mails from attendees and several new Twitter followers. I thought about blogging about the content, but one of the new Twitter followers has already done that on his blog. This leaves me to ponder the speed with which everything [...]

Discipline and documentation

Friday, June 26th, 2009

I spent a day and a half this week with a client on intranet/portal governance. They are excited – that’s right “excited” – about getting more disciplined and documenting processes and accountabilities. They talked about formalizing currently informal roles. They talked about holding people accountable by giving them objectives and measuring their performance. They talked [...]

Policy and code of conduct for social tech

Wednesday, June 17th, 2009

As I was presenting today at the Communitelligence conference on social technology, I realized I’ve never actually blogged about policy and code of conduct for social technology. It’s something we help our clients with often and there are some key considerations: While you may create policy and code of conduct elements that specifically address social [...]

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