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Archive for August, 2009

Flexible facilitation uncovers gems

Thursday, August 20th, 2009

I just posted on the Communitelligence Communication Skills blog about my recent facilitation experience. Check it out and weigh in with your best practices.

Finding the underlying truth

Tuesday, August 18th, 2009

How do you know when you’ve uncovered an underlying truth? Do you settle on the initial finding? Or do you dig deeper? I’ve been working with a healthcare client lately to assess and improve their internal communication program. In interviews, conference calls, employee roundtables, there’s been one sharp area of focus: many on the unit [...]

Golf is either competitive sport or social networking, not both

Thursday, August 6th, 2009

Competitive golfers require silence to perform. I recently learned the truth in this statement as I walked 18 holes with my husband and two friends while on vacation in Ireland. One of our friends is a truly competitive golfer and my uneducated presence proved a distraction. My first thought, while walking Doonbeg in silence, was [...]