« Voting: Individual responsibility at its finest | Main | Better tools = better communicator »
Skills for intranet leaders: what’s required?
By swilson | November 12, 2009
I just posted on the Communitelligence Communication Skills Blog regarding the skills I believe are required of a successful intranet leader. This post came about as a result of some work we did in September and October for a client. As part of that assignment, we detailed role descriptions for various intranet roles, the leader included. A very progressive organization, the client wanted us to incorporate strategic language about the desired skill set of the leader.
More recently, I had an interesting conversation with a colleague whose organization refuses to demand these skills in its intranet leader. As a result, others must fill the gap, the intranet isn’t as strong a business tool, it isn’t properly measured, and there is no evolving plan for enhancement or connection to business goals. A real sticky wicket.
As always, I’m interested in your take on what makes a great intranet leader. I know you’re out there reading. You may not comment, but I do get your tweets and your e-mails. Let me know your thoughts – however you want to send them.
Topics: Eloquor, Internal Consulting, Intranet and Portal, leadership | 2 Comments »
November 12th, 2009 at 5:09 pm
Nice post as usual, Stacy. I wouldn’t add anything, but would stress that the connection between (#2) communication skills and (#3) facilitation and collaboration is becoming increasingly blurred. Social media is changing the way organizations work and so the traditional communication skills of an intranet leader must be married to the enterprise networking and facilitating that will provide others a forum to communicate.
November 12th, 2009 at 6:25 pm
Dom I completely agree! Thanks so much for pointing this out!
Stacy