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Archive for July, 2010

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Driving conversation into performance management

Wednesday, July 28th, 2010

Internal communicators are no longer in the business of creating information – we are in the business of creating conversation. I said this to a listserve with which I participate recently and was bombarded with supportive replies. It’s true. Our role is changing, technology is changing and the demands of the market are changing. I was [...]

Handling the people side

Thursday, July 15th, 2010

Success with technology depends on so much. What the people do, the tools you give them, the direction given and taken, choices made along the way, cultural tendencies. So many of the organizations we work with are at first apt to focus on the doing of things, the creation of the technologies. They haven’t noticed [...]

Being personal in social technology

Tuesday, July 13th, 2010

One thing that worries many organizations and individuals about social technology is the opportunity to be personally attacked by others who can freely comment and critique. This singular fear keeps many from blogging, tweeting and just contributing in general. You put yourself out there and that wiseacre comes right back with some snide comment. For [...]

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