Leader communication
Re-framing change in the employee mind
Thursday, October 9th, 2008Can we just stop talking about change as though there is an end? As though, if we can just get through this current change, everything will settle down?
It won’t happen. We know that intuitively. We might wish for change to halt and give us a break, but does it ever? Have you noticed that everything [...]
The role of print in helping users of new software
Friday, September 19th, 2008Recently, while working on a client project, the planned desk reference was called into question. Should we print it? This one deserves some brief background.
The users are executives who are launching a blog. Most in the group are very technically savvy, but let’s face it, don’t we all grab for the print when we’re on [...]
Alone and ambiguous
Friday, September 5th, 2008You gotta love Les Potter. Check out his recent post on working alone as a sole proprietor. This is one of the two questions I get asked most often by people considering going out on their own. I’ve been at it for nearly as long as Les.
So, question one is how do you stand the [...]
Controlling our communication devices
Wednesday, August 20th, 2008Last night I sat on the plane next to a fellow from one of the railroads. He’d been to computer training for the railroad’s procurement software. He was marveling at all the amazing technology devices and tools available. His wife wants an integrated phone so she can keep track of the kids’ schedules.
“But it just [...]
A Case for Involvement & Ownership
Thursday, August 7th, 2008My daughter starts kindergarden on Tuesday. Last night I attended the ubiquitous parent orientation. Mostly a repeat from my son’s session four years ago, with one singular exception. The class lists are still unset.
That’s right, just two days before the students are to show up for a meet and greet with their teacher, the teachers [...]