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Driving conversation into performance management

Wednesday, July 28th, 2010

Internal communicators are no longer in the business of creating information – we are in the business of creating conversation. I said this to a listserve with which I participate recently and was bombarded with supportive replies. It’s true. Our role is changing, technology is changing and the demands of the market are changing. I was [...]

Being personal in social technology

Tuesday, July 13th, 2010

One thing that worries many organizations and individuals about social technology is the opportunity to be personally attacked by others who can freely comment and critique. This singular fear keeps many from blogging, tweeting and just contributing in general. You put yourself out there and that wiseacre comes right back with some snide comment. For [...]

Recognizing the right change/success

Thursday, May 27th, 2010

I think of great blog content at the least opportune times. I stand in the shower considering a client challenge and think: that would make a great blog post. I’m driving in the car thinking about a new communication tool when I think: that would make a great blog post. I’m engaged in an activity [...]

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