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Driving conversation into performance management

Wednesday, July 28th, 2010

Internal communicators are no longer in the business of creating information – we are in the business of creating conversation. I said this to a listserve with which I participate recently and was bombarded with supportive replies. It’s true. Our role is changing, technology is changing and the demands of the market are changing. I was [...]

Being personal in social technology

Tuesday, July 13th, 2010

One thing that worries many organizations and individuals about social technology is the opportunity to be personally attacked by others who can freely comment and critique. This singular fear keeps many from blogging, tweeting and just contributing in general. You put yourself out there and that wiseacre comes right back with some snide comment. For [...]

Being truly transparent is hard

Friday, June 11th, 2010

I used to think of myself as gregarious, out going. I recently went on my first girl’s weekend with my best friend. The very first evening, I realized she is the most transparent, open person I’ve ever seen. We were walking through Times Square and she walked right up to an Army officer walking by [...]

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