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Measurement skills

Friday, May 29th, 2009

I just posted a new blog post on Communitelligence’s Communication Skills blog about measurement skills. Let me know what you think. I wanted to add a note here for my regular readers about the tools. As part of our upcoming launch, we’ll make three measurement tools available: Communication Measurement Plan – to help you put [...]

What to do with the commentphobics

Monday, April 20th, 2009

Forrester research says that 25% of online adults in the U.S. are critics [source: Groundswell] – those who comment on, rank, or rate content. The question is: how do they comment? In the case of this blog, comments don’t generally show up in the comments section of the blog itself. No. Instead, I get comments [...]

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