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Social networking: help ‘em connect

Wednesday, February 3rd, 2010

“I just want to know who does what, how I can reach them and that they can help me get my job done.” Such are the sentaments of the majority of the people I ran through intranet usability testing and focus groups recently. “I want to network in my organization,” said one participant. Everyone wants [...]

Customizing for cultural differences

Tuesday, April 7th, 2009

Spring break gave me some time to read and consider, rather than write. Now, I have a lot to catch up on here. First up, cultural differences. Some get squeemish when you talk about differences in cultures. The reality is that differences in culture do affect how we engage employees in discussion (the tools and [...]

Comparing is learning

Monday, March 9th, 2009

I find it interesting to compare and contrast how people in different parts of the world conduct internal communication. I’ve been told that it may be culturally offensive to do so, but I’ve decided the risk is worth the learning. I think that’s a US hang up anyway. Here are some of the interesting ahas [...]

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