Fun with portal adoption
Monday, August 15th, 2011While speaking this morning with a client about their portal, the client asked, “don’t you have to do some learning, some education, some training to get people to use the new intranet?” Big, fat duh coming in right here. Here’s an organization that has focused its intranet or portal on news and one-way content consumption [...]
Governance evolves just like your intranet
Wednesday, November 3rd, 2010Last week I was at the IABC Southern Region conference in Atlanta. Not speaking, but learning. One thing I learned is that for some, success, honors and acclaim doesn’t eliminate the need for improvement. Terese Griffin and Christy Season from Scana presented about their intranet. This is one special intranet: featured during this year’s IBF24; [...]
Business goals drive social tech investments
Tuesday, September 28th, 2010This fall is a big speaking season for me. I’ve got four conferences/workshops in a two month period. I am speaking for ALI for the first time. Here’s the title and description: Using Strategic Business Goals To Guide Social Technology Investments For Improved Communication Results Does your organization have a social channel that isn’t supporting [...]
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