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Measurement skills

Friday, May 29th, 2009

I just posted a new blog post on Communitelligence’s Communication Skills blog about measurement skills. Let me know what you think. I wanted to add a note here for my regular readers about the tools. As part of our upcoming launch, we’ll make three measurement tools available: Communication Measurement Plan – to help you put [...]

What to do with the commentphobics

Monday, April 20th, 2009

Forrester research says that 25% of online adults in the U.S. are critics [source: Groundswell] – those who comment on, rank, or rate content. The question is: how do they comment? In the case of this blog, comments don’t generally show up in the comments section of the blog itself. No. Instead, I get comments [...]

Gotta go through it

Thursday, February 5th, 2009

The other night the whole family was out to Ted’s Montana Grill for dinner. We were talking about one of my daughter’s favorite books, Going on a Bear Hunt. I realized that the theme in the book has great application to business: Can’t go over it, can’t go under, we’ve got to go through it. [...]

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