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Global, regional or local

Tuesday, October 19th, 2010

It’s an interesting question. When you craft your employee portal or intranet navigation what do users come to first? This was a tough bit of dialog at my client intranet governance workshop last week. The organization has a headquarters, regional offices and local sites. Sound familiar? When trying to get your users to the stuff [...]

Better tools = better communicator

Friday, November 20th, 2009

First, there was the caveman. Life was tough. Then, the caveman discovered tools – bowls, knives, pots, grinding stones. Life was better. “Do you have a tool for that?” Yep, humans are still looking to innovate ways to make life easier. Even the life of a communicator. How can I make life easier for communicators? [...]

Getting intranet/portal governance right

Monday, October 19th, 2009

Been talking with clients a lot lately about intranet and portal governance. While some start off with questions about “what” it is, all of them want to understand “how” to create good governance. We have been working furiously on preparing a toolkit around intranet/portal governance that we’ll launch soon. Meantime, I thought I might provide [...]

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