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Social technology that solves business problems

Wednesday, February 24th, 2010

I’ve been working with a client to help them think about social technology from the perspective of business problems and needs. This is tough for the IT people who like shiny things. To help the client team reset their thinking, I created a written framework for them that illustrates how organizations use different social technologies [...]

Social networking: help ‘em connect

Wednesday, February 3rd, 2010

“I just want to know who does what, how I can reach them and that they can help me get my job done.” Such are the sentaments of the majority of the people I ran through intranet usability testing and focus groups recently. “I want to network in my organization,” said one participant. Everyone wants [...]

Know the social technologies, then strategize

Tuesday, June 9th, 2009

Yesterday I posted a new post on the Communitelligence Communication Skills blog. All the chatter here at IABC World Conference about social media got me thinking… For my readers here I wanted to add a fun sidebar. The Apple developers conference is also being held in San Fran this week. There was a young man [...]

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