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Driving conversation into performance management

Wednesday, July 28th, 2010

Internal communicators are no longer in the business of creating information – we are in the business of creating conversation. I said this to a listserve with which I participate recently and was bombarded with supportive replies. It’s true. Our role is changing, technology is changing and the demands of the market are changing. I was [...]

Handling the people side

Thursday, July 15th, 2010

Success with technology depends on so much. What the people do, the tools you give them, the direction given and taken, choices made along the way, cultural tendencies. So many of the organizations we work with are at first apt to focus on the doing of things, the creation of the technologies. They haven’t noticed [...]

Turn your social technology thinking on its head

Thursday, July 8th, 2010

I was talking with a client last week about how they could enable different parts of the organization to provide RSS news feeds for their SharePoint portal. I said it was as simple as using the SharePoint blog template. That’s right, use the blog template, but don’t call it a blog. Use it to deliver [...]

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