Getting intranet/portal governance right
Monday, October 19th, 2009Been talking with clients a lot lately about intranet and portal governance. While some start off with questions about “what” it is, all of them want to understand “how” to create good governance. We have been working furiously on preparing a toolkit around intranet/portal governance that we’ll launch soon. Meantime, I thought I might provide [...]
Measurement skills
Friday, May 29th, 2009I just posted a new blog post on Communitelligence’s Communication Skills blog about measurement skills. Let me know what you think. I wanted to add a note here for my regular readers about the tools. As part of our upcoming launch, we’ll make three measurement tools available: Communication Measurement Plan – to help you put [...]
It’s about the tools
Tuesday, March 10th, 2009On the second day of my Dubai workshop this week I asked what the participants most valued from the day before. A young Arab communicator who works for the local chamber of commerce said: “To ask questions before doing messages and planning.” Home run! That’s exactly the big “aha” I like to hear. It was [...]
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