Handling the people side
Thursday, July 15th, 2010Success with technology depends on so much. What the people do, the tools you give them, the direction given and taken, choices made along the way, cultural tendencies. So many of the organizations we work with are at first apt to focus on the doing of things, the creation of the technologies. They haven’t noticed [...]
Where’s the desire to develop?
Monday, September 22nd, 2008When did we become so entitlement oriented that we won’t pursue any professional development unless our employer pays for it? As chair of the 2008 IABC Southern Region Conference, I can’t tell you how many conversations I’ve had of late with people who say they aren’t coming, can’t afford it because “my employer won’t pay.” [...]
The role of print in helping users of new software
Friday, September 19th, 2008Recently, while working on a client project, the planned desk reference was called into question. Should we print it? This one deserves some brief background. The users are executives who are launching a blog. Most in the group are very technically savvy, but let’s face it, don’t we all grab for the print when we’re [...]