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Do you match your persona?

Thursday, May 7th, 2009

In the past several weeks I’ve had occasion to meet some people I previously only knew on Twitter. It’s always interesting to meet face-to-face after building a virtual relationship. I mistakenly read in so much from how they communicate online. Then, bam! Here comes the “real” person. In one of those examples from the past [...]

What to do with the commentphobics

Monday, April 20th, 2009

Forrester research says that 25% of online adults in the U.S. are critics [source: Groundswell] – those who comment on, rank, or rate content. The question is: how do they comment? In the case of this blog, comments don’t generally show up in the comments section of the blog itself. No. Instead, I get comments [...]

Give ‘em what they want

Tuesday, March 17th, 2009

Last week I attended the opening keynote at the Ragan Social Media Conference in Las Vegas (#socmedlv on Twitter) and a friend turned to me and said “I wonder what they’re doing about Al not being here.” Turns out, the conference team didn’t even know Al wasn’t coming to speak for his 11 am slot [...]

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