HR Case Study
Reinventing New Employee Orientation
The client is a privately held cleaning products innovator, whose products are sold internationally. Faced with rapid growth around the world and significant change, the client needed a solution that would get new employees immersed in the companyfs brand and culture right away. Eloquor helped them develop a process and program that reflects the companys fun and creative culture, reinforces its role in the broader industry and marketplace, and builds a relationship of engagement from the start.
Throw out the boring, benefits-heavy orientation programs | on-boarding programs are about experiencing what it feels like to work in your company. Such an approach prepares their new employees to support the organization \ crucial to early productivity and satisfaction.
The typical human resources tasks, such as form completion and benefits selections, have been pushed online or left to managers to oversee. In this way, the experiential program and the HR elements become part of a larger on-boarding process.
The multi-media program engages participants through a 3- to 4-hour period with:
- Video clips of owners, leaders and front-line employees offering perspective and guidance
- Interactive exercises such as product testing in the companyfs lab, a Jeopardy game to test comprehension, a new idea generation session and articulation of the individualfs personal commitment to make a difference in their first 90 days
- A facilitator-led presentation
Other tools include a facilitatorfs guide, a simple handout and prizes for the game. Content includes information about the industry, competitors and consumer groups. Because the organization is focused on innovation, participants learn what makes a great idea and how that idea becomes a new product.
Results are evidenced in the companyfs numbers: the company achieved 150% of its half-year financial goal in the first six months of the program. Plus, turnover among key players, those the company desires to keep, dropped to just 2.1% in the same timeframe. Responses to the programs onsite and post evaluation tools was resoundingly positive.