Training & Organizational Development
Creating effective change and sustaining a communication culture require developing capability at both the organizational and individual levels. Charting competencies and developing targeted training to support those competencies is a crucial step. Eloquor Consulting supports clients with:
- Competency identification and charting
- Role description development
- Scorecard development
- Custom training development and delivery
- Writing For The Web – Grounded in usability and readability research, this ensures your content works for computer users of all types
- Leader Communication Skills – Leaders get promoted to leadership for their management or tactical skills, not because they are great communicators. This program offers hands-on training on tools and approaches to ensure their success.
- Consulting Skills For Service Functions – Becoming a trusted advisor and valuable asset is the goal of every service function. Working from a consulting mindset and using great tools is how you get there. This program is terrific for communicators, finance and IT professionals and operations leaders alike.
- Crisis Communication for Leaders – Often part of a larger assignment in internal crisis communication, we work with leaders to help them understand how to use the available tools and respond in a situation
- Writing For The Web – Grounded in usability and readability research, this ensures your content works for computer users of all types
When we customize a workshop or training module, we use your organizational examples and stories in the exercises and scenarios. We can also use your branding in all the materials (e.g., PowerPoint, workbook, facilitator guides.)
We often conduct train-the-trainer sessions and license our clients to deliver our training modules over and over again to new groups of employees. Alternatively, a member of the Eloquor team can facilitate sessions.
Organizational culture, perceived or not, drives employee behavior more than you know. Research has shown that in those organizations where the leadership team has taken a proactive position on culture, internal stakeholders are not only more committed and engaged, but often more productive. While some researchers are coy about making the connection to bottom-line results, some have gone so far as to say that aligned organizational culture actually drives business performance (noted Harvard author John P. Kotter, for example).
Eloquor Consulting helps organizations assess their current culture, identify their desired culture and chart a roadmap for change. The facilitated process helps organizations connect their culture to internal stakeholder behavior and thus to organizational performance. A comprehensive engagement might include:
- Assessment of current cultural characteristics
- Definition of desired culture and required behaviors
- Action planning for change
- Support, coaching and outsourcing of change communication